Dealing With Difficult People and Conflict Resolution
Creating a great workplace environment should be part of everyone’s responsibility.
Dealing with Difficult People and Conflict Resolution a one day course may be the answer you are looking for.
Participants in Dealing With Difficult People and Conflict Resolution a one day course will learn:
- How to define conflict
- How to promote positive workplace resolution skills
- How to develop excellent people management skills
- To understand the important role of communication in conflict resolution
- Active listening skills
- How to use powerful questions
- How your own attitudes may impact the ability to manage conflict
- That conflict may be an opportunity for growth and change
Price is $425 a person.
On-site pricing is:
6 to 9 participants $425 per participant
10 to 14 participants $395 per participant
15 or more $375 per participant
For additional information or to discuss your training needs call us at 905-829-1111 ext. 1 or 800-661-7197 ext.1